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Privacy Policy

Last Updated: July 1st, 2024

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Welcome to The To-Do Dudes. This privacy policy explains how we collect, use, share, and protect your personal information when you use our Services. At The To-Do Dudes, we take your privacy seriously. By using or accessing our Services, you acknowledge that you accept the practices and policies outlined below and consent that we will collect, use, and share your information as described in this Privacy Policy.

At all times, the use of The To-Do Dudes Services is subject to our Terms of Agreement 

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1. Collection of Customer Data

This list provides the categories of Personal Data that have been collected over the past 12 months:

  • First and last Name

  • Email

  • Phone Number

  • Home Address

  • Billing Address

  • Profile Picture

  • Account Password

  • IP Address

  • Credit or Debit Card Number (Note: This information is not stored internally but by a third-party payment processor, Stripe)

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2. Use of Customer Data

We collect and use customer data for the following purposes:

  • To identify customers and provide our services.

  • To manage and process invoices for services rendered.

  • To improve our services and customize your experience.

  • To maintain records of your service history.

  • To contact you regarding your service appointments or other relevant updates.

  • To send you newsletters or promotional materials (if you have subscribed).

  • To manage our phone system for communication with customers.

  • To track referrals and provide referral benefits.

  • To enhance the quality of our services for customers residing in gated communities by maintaining information about gate codes (if provided by the customer).

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3. Data Collection

The To-Do Dudes collects data in the following ways:

  • Website Forms

  • Phone Call Inquiries

  • Online Booking

  • Referral Program Use

  • Cookies and Online Technologies (for more details, see our Cookie Policy)

  • Analytics Tools

  • Social Media

  • Partners and Affiliates

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4. Data Security

We take the security of your personal information seriously and implement a variety of measures to protect your data from unauthorized access, disclosure, alteration, and destruction. Our data is stored in secure data centers that comply with strict security standards. Access to sensitive data is restricted according to role and necessity.

Credit or debit card information is securely handled and stored by Stripe, a trusted third-party payment processor. Stripe (https://stripe.com/) uses industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. First name, last name, email address, phone number, home address, billing address, profile picture, account password, and IP address are all stored on Fieldd, a third-party customer resource management software.

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5. Data Sharing

We do not sell, exchange, or share your personal information outside of The To-Do Dudes, except as required by law or for the purposes described in this Privacy Policy. This includes:

  • Service providers who assist in our business operations.

  • Legal requirements and protection of rights.

  • Business transfers in the event of a merger, acquisition, or sale.

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6. Customer Rights

You have the following choices regarding your personal information:

  • You can access and update your information through your To-Do Dudes account.

  • You can unsubscribe from our newsletters or promotional materials at any time.

  • You can contact us to inquire about the information we hold about you and request corrections or deletions.

 

7. Cookie Policy

We use cookies and similar technologies to enhance your experience on our website. Cookies are small data files that are placed on your device when you visit our site. They help us understand how you use our site and provide features such as personalization and analytics.

Types of Cookies We Use:

  • Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems.

  • Performance Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

  • Functional Cookies: These cookies allow the website to remember choices you make and provide enhanced, personalized features.

  • Targeting Cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests.

Managing Cookies: Most web browsers allow you to control cookies through their settings. You can choose to accept or decline cookies. Please note that disabling cookies may affect the functionality of our website.

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8. Changes to this Privacy Policy

We may update this Privacy Policy at any time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes via email or by posting a prominent notice on our website.

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9. Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at info@thetododudes.com or call (386)597-0722.

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10. Acceptance of Privacy Policy

By using The To-Do Dudes services, you agree to the terms outlined in this Privacy Policy.

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